Shipping policy
At Rustic Routes Boutique, we work hard to get your order packed and shipped as quickly as possible.
Processing Time
Orders are typically processed within 1–3 business days after your order is placed. During sales, holidays, or new release launches, processing times may be slightly longer.
Shipping Time
Once your order has shipped, delivery times will vary based on the shipping method selected at checkout and the carrier. Most standard shipping orders arrive within 3–7 business days after shipment.
Shipping Rates
Shipping rates are calculated at checkout based on your order total, package weight, and destination.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information so you can follow your package every step of the way.
Lost, Delayed, or Stolen Packages
Rustic Routes Boutique is not responsible for packages lost, delayed, or marked delivered by the shipping carrier. If you experience an issue with your package, please contact the carrier directly first. We are always happy to help in any way we can.
Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order. Rustic Routes Boutique is not responsible for orders shipped to incorrectly entered addresses. If you notice an error, contact us as soon as possible and we will do our best to help before the order ships.
Local Pickup
If local pickup is offered, you will receive a notification when your order is ready for pickup, along with pickup instructions.
Questions
If you have any questions about your order or shipping, please contact us and we will be happy to assist you.